Ad Operations Specialist

Victoria, B.C.

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About Cross Audience

Cross Audience is a digital ad network and media buying agency specializing in user acquisition for large clients across the globe, with an emphasis on iOS and Android. We acquire thousands of new users every day driven by millions in annual ad spend. Many of the brands we work with are household names and as part of our team you’ll have an opportunity to make a measurable impact on these respected brands’ advertising efforts. We offer flexible schedules and vacation time, a mix of in-office and remote work, a friendly work environment, and competitive compensation that allows our entire team to share in our collective success.

About the Position

The Ad Operations Specialist reports to the Director of Ad Operations. You’ll manage digital advertising campaigns from front to back. This includes communicating and negotiating with clients (product owners who wish to advertise), communicating and negotiating with publishers (partners who sell us advertising space), troubleshooting technical issues, performing data analysis, optimizing campaign performance to hit quality targets dictated by our clients, and providing weekly updates to the rest of the team about campaigns under your management.

This role requires a blend of hard and soft skills, and the ideal candidate will be:

  • An excellent written and verbal communicator, able to articulate complex ideas clearly and professionally. Your spelling and grammar should be strong.
  • An adept problem solver/troubleshooter who feels completely at home on the computer/internet. You don’t need technical certifications, but you should be the person your friends and family call when they’re confused about why the wifi isn’t working at their place. Maybe you’ve done some light coding.
  • Competent at using Excel with an understanding of basic formulas and data analysis features such as pivot tables. The ability to analyze and produce meaningful insights from data is absolutely critical for success in this role.
  • Inquisitive and prone to constant Googling
  • Very independent and naturally inclined to go above and beyond

Compensation Details:

  • Full-time
  • Salary + Commission

Send your resume and cover letter with the form below.